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Parking Support Team Volunteer
Patients and Visitors coming to the hospital are often in a state of anxiety, depending on the reason for their visit and quite often parking and its procedures are the last thing on their minds. We need people who have the right skills to support visitors and patients to understand our parking processes and help alleviate any unintentional stress that it may cause.
Are you able to provide information clearly for people as they arrive and on departing the grounds? This may include supporting patients and visitors to pay the correct fee at the machines across the hospital site, direct them to appropriate change machines and also when appropriate direct people to free spaces or alternative parking areas?
This opportunity will work closely with our Security Department.
Warrington & Halton Hospitals Nhs Foundation Trust, WA51QG
High Visibility jacket and Volunteer Uniform, tea and biscuits with a great security team
Good verbal communication ability to approach people to be friendly and helpful a supportive and understanding nature ability to diffuse situations that could escalate quickly though additional conflict resolution training will be provided if necessary.
communication,dealing with patients,support,signposting
You must be over 16 years old
You need a criminal check You need an induction Accessible
Age Groups Adults
Open from Monday 29th January 2018 to Sunday 3rd February 2019
Closing on Sunday 3rd February 2019 in 344 days.
Left on Wednesday 21st February 2018 for Ward Buddy - C22 (Warrington)
I really enjoyed myself in this ward, as the staff were all friendly and helpful, and I was kept busy with talking with patients and other activities.
Left on Monday 5th February 2018 for Ward Buddy - C22 (Warrington)
Really enjoyed supporting the patients today and having a chat with them. It brightened their day.
Left on Thursday 16th November 2017 for Ward Assistant- Warrington Stroke Ward B14
Lovely staff . Friendly .Very informative .
Interesting and fulfilling role .
Left on Thursday 7th September 2017 for Discharge Lounge Volunteer
Made very welcome by the staff and after a slow start, was kept on my toes! I love being busy, so I enjoyed it.
Left on Wednesday 30th August 2017 for Discharge Lounge Volunteer
It was well organised and the staff were friendly.
Left on Monday 28th August 2017 for What Matters To Me - Conversation Facilitator (Warrington)
This was the inaugural session, attended by staff, board members, governors, staff and volunteers. We learned a lot from our first stab at it.
I am definitely up for helping at future ones, not only to re-engage with patients and visitors but also, to put this learning into practice.
I think the form needs reviewing to make the questions more user-friendly.