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What Matters To Me - Conversation Facilitator (Warrington)
A series of events have been arranged by the Communication and Engagement Team for patients and the public to come along and chat about what matters to them when they attend hospital. The aim of the events are to receive feedback from patients and the public to improve services and and the experience of visitors to the Trust.
Based at the Moment To Go cafe at the main entrance of Warrington Hospital, volunteers will be asked to converse with people, help fill out forms and note down feedback / ideas for service improvement.
The first event of the year will be held on Thursday 24th August 2017 at the Moment To Go cafe area between 3pm and 5pm.
Volunteers signing up for this opportunity will need to attend a briefing session the week before.
Warrington & Halton Hospitals Nhs Foundation Trust, WA51QG
Refreshments are provided
You will need compassion, good communication skills with a variety of people and have empathy
dealing with patients,dealing with public,signposting,contributing to change
You must be over 16 years old
You need a criminal check You need an induction
Age Groups Mixed
Open from Thursday 24th August 2017 to Thursday 24th August 2017
Closing on Friday 11th August 2017 in -197 days.
Left on Wednesday 21st February 2018 for Ward Buddy - C22 (Warrington)
I really enjoyed myself in this ward, as the staff were all friendly and helpful, and I was kept busy with talking with patients and other activities.
Left on Monday 5th February 2018 for Ward Buddy - C22 (Warrington)
Really enjoyed supporting the patients today and having a chat with them. It brightened their day.
Left on Thursday 16th November 2017 for Ward Assistant- Warrington Stroke Ward B14
Lovely staff . Friendly .Very informative .
Interesting and fulfilling role .
Left on Thursday 7th September 2017 for Discharge Lounge Volunteer
Made very welcome by the staff and after a slow start, was kept on my toes! I love being busy, so I enjoyed it.
Left on Wednesday 30th August 2017 for Discharge Lounge Volunteer
It was well organised and the staff were friendly.
Left on Monday 28th August 2017 for What Matters To Me - Conversation Facilitator (Warrington)
This was the inaugural session, attended by staff, board members, governors, staff and volunteers. We learned a lot from our first stab at it.
I am definitely up for helping at future ones, not only to re-engage with patients and visitors but also, to put this learning into practice.
I think the form needs reviewing to make the questions more user-friendly.
Thursday, 24 August 2017
Starting at 14:00 for 3 hours