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Courtesy Callers - Outpatients

This is an exciting opportunity to join our team within the hospital to assist our staff to provide support to our patients who are due to attend upcoming hospital appointments.

The Trusts Courtesy Callers provide a quality service by making direct contact with patients prior to their arranged hospital appointments, reminding patients of the details of their appointments, supporting patients with minor queries and improving patient experience.

Courtesy Callers will be in a position to support and direct patients to available information to make their hospital experience more positive.

We are seeking to attract enthusiastic and motivated individuals to contribute to excellent patient experience and are looking for individuals who possess good communication and interpersonal skills, have empathy, and can engage sensitively whilst giving practical information.

Warrington & Halton Hospitals Nhs Foundation Trust, WA51QG

Experience assisting a range of patients across a number of our specialities

Good telephone manner, Administration, Empathy, Active Listening.

The site is accessible via main bus routes. Parking permits are available for those who are wanting to drive.

communication,dealing with patients,signposting,support,Good telephone manner

You must be over 16 years old You need an induction Accessible Age Groups Mixed

Open from Tuesday 9th May 2017 to Monday 10th July 2017

Closing on Thursday 1st January 2060 in 15379 days.

offered by Transformation Team

Latest Feedback

Left on Wednesday 2nd August 2017 for Courtesy Callers - Warrington Hospital

Staff in the appointments office are very friendly and welcoming. It's nice to be able to speak to a wide range of patients.

Left on Wednesday 7th June 2017 for Courtesy Callers - Warrington Hospital

yes. The role is really enhancing my confidence and helping my communication skills develop.

Location


Sessions

May

Tuesday, 09 May 2017

Starting at 09:00 for 7 hours

Wednesday, 10 May 2017

Starting at 09:00 for 7 hours

Thursday, 11 May 2017

Starting at 09:00 for 7 hours

Friday, 12 May 2017

Starting at 09:00 for 7 hours

Monday, 15 May 2017

Starting at 09:00 for 7 hours

Tuesday, 16 May 2017

Starting at 09:00 for 7 hours

Wednesday, 17 May 2017

Starting at 09:00 for 7 hours

Thursday, 18 May 2017

Starting at 09:00 for 7 hours

Friday, 19 May 2017

Starting at 09:00 for 7 hours

Monday, 22 May 2017

Starting at 09:00 for 7 hours

Tuesday, 23 May 2017

Starting at 09:00 for 7 hours

Wednesday, 24 May 2017

Starting at 09:00 for 7 hours

Thursday, 25 May 2017

Starting at 09:00 for 7 hours

Friday, 26 May 2017

Starting at 09:00 for 7 hours

Monday, 29 May 2017

Starting at 09:00 for 7 hours

Tuesday, 30 May 2017

Starting at 09:00 for 7 hours

Wednesday, 31 May 2017

Starting at 09:00 for 7 hours

June

Thursday, 01 June 2017

Starting at 09:00 for 7 hours

Friday, 02 June 2017

Starting at 09:00 for 7 hours

Monday, 05 June 2017

Starting at 09:00 for 7 hours

Tuesday, 13 June 2017

Starting at 09:00 for 7 hours

Wednesday, 14 June 2017

Starting at 09:00 for 7 hours

Thursday, 15 June 2017

Starting at 09:00 for 7 hours

Friday, 16 June 2017

Starting at 09:00 for 7 hours

Monday, 19 June 2017

Starting at 09:00 for 7 hours

Tuesday, 20 June 2017

Starting at 09:00 for 7 hours

Wednesday, 21 June 2017

Starting at 09:00 for 7 hours

Thursday, 22 June 2017

Starting at 09:00 for 7 hours

Friday, 23 June 2017

Starting at 09:00 for 7 hours

Monday, 26 June 2017

Starting at 09:00 for 7 hours

Tuesday, 27 June 2017

Starting at 09:00 for 7 hours

Wednesday, 28 June 2017

Starting at 09:00 for 7 hours

Thursday, 29 June 2017

Starting at 09:00 for 7 hours

Friday, 30 June 2017

Starting at 09:00 for 7 hours

July

Monday, 03 July 2017

Starting at 09:00 for 7 hours

Tuesday, 04 July 2017

Starting at 09:00 for 7 hours

Wednesday, 05 July 2017

Starting at 09:00 for 7 hours

Thursday, 06 July 2017

Starting at 09:00 for 7 hours

Friday, 07 July 2017

Starting at 09:00 for 7 hours

Monday, 10 July 2017

Starting at 09:00 for 7 hours

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