This is an exciting opportunity to join our team within the hospital to assist our staff to provide support to our patients who are due to attend upcoming hospital appointments.
The Trusts Courtesy Callers provide a quality service by making direct contact with patients prior to their arranged hospital appointments, reminding patients of the details of their appointments, supporting patients with minor queries and improving patient experience.
Courtesy Callers will be in a position to support and direct patients to available information to make their hospital experience more positive.
We are seeking to attract enthusiastic and motivated individuals to contribute to excellent patient experience and are looking for individuals who possess good communication and interpersonal skills, have empathy, and can engage sensitively whilst giving practical information.
Opportunities across the Trust sites including Warrington and Halton, WA53QG
Access to Elearning and opportunity to move into other areas
Good telephone manner,communication,providing information,maintaining records,administration
You must be over 16 years old
You need a DBS
Age Groups Mixed
This opportunity is available from Monday 03 April 2017 to Friday 30 June 2017.
The closing date is Friday 30 June 2017, in 66 days.